IT Software for Business - IT Systems | Implementations | Outsourcing

Business Process Management systems are based on a number of standards adopted by major BPM system ven­dors. Lately one of the most referenced is BPEL4WS which provides a language for the formal specification of busi­ness processes and business interac­tion protocols. In doing so, the Web Services interaction model is extended while enabling it to support busi­ness transactions. BPEL4WS defines an interoperable integration model that should facilitate the expansion of automated process integration in both the intra-corporate and the busi­ness-to-business spaces. Also worth mentioning is Wf-XML which supports run-time interoperability between dif­ferent business process management systems as well as XPDL, a standard for exchanging process design between process modeling tools.

Comarch Loyalty Management enables full integration with external services (using the integration module), how­ever in this case, the creation of an appropriate interface in the external service is necessary. The system also enables advanced reporting through reports available within the central application (Quick Reports or Jasper Reports) – Business Object tools are an option. By utilizing this, it is possible to generate simple reports and/or a multidimen­sional analysis.

Comarch Loyalty Care system can easily be developed. Growth can be achieved either through offers of company services or in cooperation with external partners. The sys­tem enables the defining of tariffs connected with individ­ual clients, redemption within the system and the possibility of financial clearing between partners. The system can be based on the technical capabilities of magnetic or micropro­cessor cards to connect to a central unit to fulfill the needs of client transactions. Additionally, it is possible to use the back-office option, loyalty terminal and debit/credit card terminal.
Comarch Loyalty Management delivers the functional­ity required to launch an effective loyalty system for mod­ern telecommunications companies. Comarch Loyalty Management makes it possible to flexibly maintain loyalty operations by incorporating a wide range of tariff mecha­nisms and other loyalty system elements to enable multidi­mensional analysis and the generation of reports crucial to the assessment of the effectiveness of a loyalty program’s outcome in light of customer behavior.