IT Software for Business - IT Systems | Implementations | Outsourcing

Interactive Intelligence has announced its sponsorship of the Government Contact Center Forum. This meeting  will be held in Dubai from 12-15 December, 2011.The three day conference programme will include case studies, subject-specific tutorials and workshops by industry specialists, networking with some of the leading Middle East Call Centre Awards winners and a Call Centre site visit.

Interactive Intelligence is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company's Customer Interaction Center (CIC) software platform is available on-premise or as a hosted service, The SIP based solution is agile and innovative in its all-in-one, open standards architecture for multichannel interactions.